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For first visits, please
arrive 15 minutes early to complete medical history and other
forms.
For school and sports clearances,
we have our own forms and attach them to those of the school.
This allows us to process forms much more quickly. We will
fill out health forms if your child has had a physical in
the previous two years and has had no significant illnesses
in the interim. If you need us to send out a form, please
include an addressed, stamped envelope.
Illness visits: Please try to call
between 8:30 and 10:00 am if possible. Our policy is to see
all children on a same-day basis if either we or you feel
they are significantly ill.
Telephone calls: If you have an urgent
medical problem, we will immediately come to the phone to
assist you. For non-urgent questions about your child, we
ask that you leave a message. Our trained nursing staff will
call you back. Our goal is to return all morning calls within
four hours and all afternoon calls by the end of the afternoon
or early evening.
When the office is closed: The pediatrician
and/or nurse practitioner are always on call. After 10:00
pm, trained pediatric nurses are available by phone to answer
late night concerns. Please save non-urgent questions for
regular hours.
Hospital care: We admit all seriously
ill children to Danbury Hospital.
Newborns: We see newborns at Danbury
Hospital.
Fees/Insurance: We request all fees
and co-pays be paid at the time of visit. We accept most major
insurance plans and will provide you with the necessary paperwork
for submission.
Missed appointment fee: Unlike
many other pediatric practices, we will not routinely double-book
patients. The appointment time for your child will be vacant
if you do not show up or if you call only a short time before
the appointment. We will charge a $25 fee for missed appointments.
No fee will be charged if you notify our office at least 4
working hours before the appointment time.
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